Speakers
These influential leaders, visionaries and passionate professionals discuss the most critical topics in the Retail Sustainability landscape.

Cliff Hacking
President and CEO
Electronic Products Recycling Association (EPRA)

Cliff Hacking
President and CEO
Cliff Hacking is the founding president and CEO of the Electronic Products Recycling Association (EPRA), the most comprehensive end-of-life electronic stewardship program in North America. EPRA, under Cliff’s leadership, has recycled over 1.3 Million tonnes of e-waste since the organization’s inception. Through EPRA’s Recycle My Electronics programs, EPRA has helped Canadians divert e-waste from landfills and illegal export with over 3,150 collection sites across Canada.
In prior roles, Cliff increased revenue and profitability at such industry-leading companies as Hewlett-Packard, Compaq, and Canadian Tire. He holds an MBA from Western University and has an ICD designation from the Rotman School of Business.
Cliff is an expert in driving lower costs and increased economies of scale on a national level. Under his tenure, EPRA has introduced new programs in Manitoba, Quebec, New Brunswick and Newfoundland and Labrador, while expanding efforts in British Columbia and evolving within new legislative requirements in Ontario. Cliff also brought efficiency and consistency to EPRA’s 8,200 stewards.
Cliff is the host of A Welcome Diversion, EPRA’s podcast that covers sustainability and recycling. Cliff has elevated public awareness of EPRA as a leader in the environmental and technology sectors reaching today’s on-demand audience. The podcast series is available on Apple, Spotify and wherever you listen to podcasts.
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Kim Furlong
President & CEO
Retail Council of Canada

Dr. Zahra Bhojani
Sustainability and Enterprise Plastics Lead
Loblaw Companies Limited

Dr. Zahra Bhojani
Sustainability and Enterprise Plastics Lead
Dr. Zahra Bhojani is a dynamic leader in sustainability, spearheading impactful initiatives that drive innovation and advance environmental responsibility across the industry. She serves as the Sustainability and Enterprise Plastics Lead at Loblaw Companies Limited, Canada’s food and pharmacy leader. In her role, she drives strategies to transition to better plastic packaging, reduce overall plastic use, and eliminate harmful plastics—clearing a path toward a more sustainable future.
A trailblazer in her field, Dr. Zahra plays a crucial role in championing an industry-first collaboration with another major retailer and several consumer goods brands. This groundbreaking initiative designs a reuse system pilot for select products in Canada and marks a significant stride toward circular economy practices. She also advocates and supports the broad adoption of the Consumer Goods Forum’s Golden Design Rules for Plastic Packaging, supporting supplier partners to enhance sustainability.
Renowned for her courageous, empathetic, and pragmatic leadership style, Dr. Zahra understands the intricate links between business, environmental stewardship, and societal well-being. Her tireless dedication to solving complex challenges drives transformative, system-wide change, inspiring positive impact across the entire industry.
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Wil Bell
Building Solutions & Decarbonization Lead
Modern Niagara

Wil Bell
Building Solutions & Decarbonization Lead
Wil Bell is a Building Solutions & Decarbonization Lead for Modern Niagara’s Energy Solutions team. As a Professional Engineer and Certified Energy Manager, with a focus on creating a more inclusive & sustainable future, Wil uses his experience designing & developing district energy plants, heat pump replacement initiatives, and large energy efficiency improvement and GHG reduction projects, to help commercial, industrial and public sector organizations reduce their carbon footprint and total energy expenditure.
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Lauren Adey
Vice President, Marketing & Retail
Cool Climate Club

Lauren Adey
Vice President, Marketing & Retail
Lauren Adey is a seasoned communications and marketing expert, with nearly 15 years experience in the retail industry, most notably at Nordstrom, Joe Fresh and Tanya Taylor. As the Vice President, Marketing and Retail at Cool Climate Club (CCC), Lauren leads programs that connect the world of retail with measurable climate action. CCC partners with forward-thinking brands and their customers to plant and preserve Canadian forests. They pair this process with proprietary technology and turnkey marketing that helps retailers monitor and share their impact.
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Ashley Jones
Business Development Officer
SOFICA

Ashley Jones
Business Development Officer
Ashley brings over five years of experience in the energy sector, assisting both public and private organizations in achieving their sustainability objectives. She spent more than a decade with a top Energy Service Company (ESCO) and has taken on a leadership role in Business Development at SOFIAC. As a LEED-accredited Green Associate, Ashley is eager to help organizations navigate the challenges of the Canadian climate crisis.
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Allen Langdon
CEO
Circular Materials

Allen Langdon
CEO
As CEO, Allen is responsible for leading Circular Materials through the development of Ontario’s new blue box recycling system while expanding the organization’s operations into other provinces, starting with New Brunswick. His mission is to support producers with a robust not-for-profit service offering that advances the circular economy, delivers national harmonization of extended producer responsibility (EPR) services and harnesses competitive procurement to provide the best value for producers.
Prior to joining Circular Materials, Allen served as the President and CEO of Return-It, British Columbia’s very successful used beverage container management program in Canada. In this role, Allen oversaw the modernization of Return-It’s collection network, which consists of more than 170 collection sites, including Return-It depots, Express Plus and Express & GO stations. Return-It has routinely exceeded a 75% recovery rate for used beverage containers in British Columbia, and its network has supported the collection of new materials, including waste electrical and electronic equipment.
Allen also served as the Managing Director for Recycle BC, the first 100% EPR program for paper and packaging in North America where industry assumed full financial and managerial responsibility for the residential recycling system.
Allen currently serves as an Advisory Board Member for the Washington State Recycling Development Centre.
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Michael Graydon
CEO
Food, Health & Consumer Products of Canada

Michael Graydon
CEO

Michael Graydon is Chief Executive Officer of Food, Health & Consumer Products of Canada (FHCP) the national association voice of Canada’s food, health and consumer products sector. A seasoned business executive, Michael has more than 20 years of visionary CEO leadership across multiple industries, driving proactive and collaborative stakeholder engagement and consistent corporate results. Since joining FCPC in 2016, his leadership has dramatically repositioned the organization into a driving force on industry issues as diverse as Canada’s Healthy Eating Strategy, free trade and tariff issues, environmental sustainability, product labelling and the changing dynamics of the supplier/retailer relationship. Michael’s unique perspectives on the economic and political factors influencing the sector are regularly featured in media throughout North America. He is a strong supporter of industry/government partnership advocating industry voice and inclusion in consultations at all levels and he is a sought-after speaker at high level industry events and roundtables.
Before joining FHCP, Michael was the President of Parq Holdings (PHLP). He joined PHLP in 2014 after six years at the British Columbia Lottery Corporation where he led the company to become a recognized leader in the worldwide gambling and entertainment industry. Previously, Michael held several senior roles in large corporations including CEO of Mega Group, Canada’s largest retail buying company, food manufacturer J.D. Sweid, food retailer Sobeys, The Keg Restaurants and Carling O’Keefe Breweries.
Michael is currently a member of the Board of Directors for the Global Self Care Federation and the Canadian Center for Food Integrity as well as a member of the Ontario Food Panel Advisory Committee.
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Krista Scaldwell
President
Canadian Beverage Association

Krista Scaldwell
President

Krista is a senior communications and public affairs executive with extensive expertise in pharmaceuticals, consumer packaged goods and financial services with more than 12 years of operating committee experience in progressively senior roles at leading Fortune 500 companies. With over 8 years with government and not-for-profit organizations and international experience in leadership roles in Canada, USA and Latin America, Krista’s industry expertise upholds CBA’s mission and vision.
In 2020 Krista was named one of Canada’s Top 100 Women of Influence by the Women’s Executive Network. She is also on the board of the Markham Stouffville Hospital Foundation and Trent University.
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Michael Zabaneh
VP, Sustainability
Retail Council of Canada

Michael Zabaneh
VP, Sustainability

Michael is a leading sustainable business expert, with over 20 years’ experience across North America, Europe and Asia. His work has most recently been focused on public and private sector ESG (Environmental, Social and Governance), climate action and circular economy projects, cross-sectoral initiatives and government relations advocacy as Vice President of Sustainability at Retail Council of Canada, Director of Sustainability at GFL, Director of Climate Change & Sustainability Services at Ernst & Young and as Vice President of Business Development & Strategy at Bee’ah, a leading UAE based integrated waste and recycling management company.
In Michael’s current role at Retail Council of Canada, he leads the sustainability practice, supporting retailers and quick service restaurants nationally with government relations, the development of knowledge sharing platforms and pre-competitive initiatives on key issues such as ESG and climate action, extended producer responsibility (EPR) and plastic waste reduction.
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