Welcoming Remarks

Michael is a leading sustainable business expert, with over 20 years’ experience across North America, Europe and Asia. His work has most recently been focused on public and private sector ESG (Environmental, Social and Governance), climate action and circular economy projects, cross-sectoral initiatives and government relations advocacy as Vice President of Sustainability at Retail Council of Canada, Director of Sustainability at GFL, Director of Climate Change & Sustainability Services at Ernst & Young and as Vice President of Business Development & Strategy at Bee’ah, a leading UAE based integrated waste and recycling management company. 

In Michael’s current role at Retail Council of Canada, he leads the sustainability practice, supporting retailers and quick service restaurants nationally with government relations, the development of knowledge sharing platforms and pre-competitive initiatives on key issues such as ESG and climate action, extended producer responsibility (EPR) and plastic waste reduction. 

Diane J. Brisebois, CAE, is the President and Chief Executive Officer of Retail Council of Canada (RCC). She oversees the largest retail association in Canada serving over 45,000 retail establishments including independent merchants, chain stores, mass merchants, big box and online retailers. RCC’s membership covers all segments of the retail market including general merchandise, grocery and pharmacy.

Diane joined RCC as its President and CEO in January 1995. Diane has held CEO positions in the not-for-profit sector representing various industries for the past 35 years.

Diane has and continues to serve on a variety of Boards across North America.

Ms. Brisebois is Immediate Past Chair of the Fair Factory Clearinghouse (FFC), an organization established to enable collaboration between vendors and retailers in assessing and improving workplace conditions globally.

Ms. Brisebois is also the Immediate Past Chair and a member of the Executive Committee of the Forum of International Retail Association Executives (FIRAE) which represents retail associations from more than 30 countries brought together to collaborate on issues affecting the retail sector globally.

Ms. Brisebois also served for many years on the Board of Covenant House Toronto, on the Board and as Chairman of the Traffic Injury Research Foundation and on the Board and as Chairman of the Canadian Society of Association Executives.

She currently serves on:

• The Ted Rogers School of Retail Management Advisory Council
• The Advisory Board of the University of Alberta’s School of Retailing
• The Board of the Toronto Region Board of Trade, and
• The Board of Stewardship Ontario (Ontario Blue Box Program)

Ms. Brisebois is a native of Montreal, Quebec and now resides in Toronto, Ontario.

Krista is a senior communications and public affairs executive with extensive expertise in pharmaceuticals, consumer packaged goods and financial services with more than 12 years of operating committee experience in progressively senior roles at leading Fortune 500 companies. With over 8 years with government and not-for-profit organizations and international experience in leadership roles in Canada, USA and Latin America, Krista’s industry expertise upholds CBA’s mission and vision.
In 2020 Krista was named one of Canada’s Top 100 Women of Influence by the Women’s Executive Network. She is also on the board of the Markham Stouffville Hospital Foundation and Trent University.

Michael Graydon is Chief Executive Officer of Food, Health & Consumer Products of Canada (FHCP) the national association voice of Canada’s food, health and consumer products sector. A seasoned business executive, Michael has more than 20 years of visionary CEO leadership across multiple industries, driving proactive and collaborative stakeholder engagement and consistent corporate results. Since joining FCPC in 2016, his leadership has dramatically repositioned the organization into a driving force on industry issues as diverse as Canada’s Healthy Eating Strategy, free trade and tariff issues, environmental sustainability, product labelling and the changing dynamics of the supplier/retailer relationship. Michael’s unique perspectives on the economic and political factors influencing the sector are regularly featured in media throughout North America. He is a strong supporter of industry/government partnership advocating industry voice and inclusion in consultations at all levels and he is a sought-after speaker at high level industry events and roundtables.

Before joining FHCP, Michael was the President of Parq Holdings (PHLP). He joined PHLP in 2014 after six years at the British Columbia Lottery Corporation where he led the company to become a recognized leader in the worldwide gambling and entertainment industry. Previously, Michael held several senior roles in large corporations including CEO of Mega Group, Canada’s largest retail buying company, food manufacturer J.D. Sweid, food retailer Sobeys, The Keg Restaurants and Carling O’Keefe Breweries.

Michael is currently a member of the Board of Directors for the Global Self Care Federation and the Canadian Center for Food Integrity as well as a member of the Ontario Food Panel Advisory Committee.

Cliff Hacking is the founding president and CEO of the Electronic Products Recycling Association (EPRA), the most comprehensive end-of-life electronic stewardship program in North America. EPRA, under Cliff’s leadership, has recycled over 1.3 Million tonnes of e-waste since the organization’s inception. Through EPRA’s Recycle My Electronics programs, EPRA has helped Canadians divert e-waste from landfills and illegal export with over 3,150 collection sites across Canada.

In prior roles, Cliff increased revenue and profitability at such industry-leading companies as Hewlett-Packard, Compaq, and Canadian Tire. He holds an MBA from Western University and has an ICD designation from the Rotman School of Business.

Cliff is an expert in driving lower costs and increased economies of scale on a national level. Under his tenure, EPRA has introduced new programs in Manitoba, Quebec, New Brunswick and Newfoundland and Labrador, while expanding efforts in British Columbia and evolving within new legislative requirements in Ontario. Cliff also brought efficiency and consistency to EPRA’s 8,200 stewards.

Cliff is the host of A Welcome Diversion, EPRA’s podcast that covers sustainability and recycling. Cliff has elevated public awareness of EPRA as a leader in the environmental and technology sectors reaching today’s on-demand audience. The podcast series is available on Apple, Spotify and wherever you listen to podcasts.